The Customer Ledger screen displays your payment history including customer information, outstanding balances, and a list of all transactions.
1. Click the Employee Self Service menu, then click Customer Ledger.
The Payment History tab displays your Customer ID, Customer Name, your Outstanding Balance (Without Deferrals), and your Outstanding Balance (With Deferrals), your Deferral Balance, as well as your Customer Credit Balance.
If you have permission to view the Simple Customer Ledger, the following columns display: Transaction Date, Transaction Number, Invoice Number, Receipt Number, Transaction Type, Course, Charges, Credits, Deferred, and Balance.
If you have permission to view the expanded Customer Ledger, the following columns display: Facility, Invoice Number, Invoice Amount, Outstanding Balance, Transaction Number, Payment Date, Item, Course, Payment Amount, and Payment Method.
The Invoice Date is used as the Payment Date for outstanding deferrals.
The last row of the ledger displays the Total Invoice Amount and Total Outstanding Balance.
2. Click the Cancel button to cancel transactions placed through the store on the same day the order was made.
a. After clicking cancel, a confirmation message displays. Click Yes, cancel the order to proceed with the cancellation.
Click the Excel icon in the Export section to export the table of data to an Excel spreadsheet, which can then be saved to your computer.
Click the Printer icon to print the table of data.
Click the Filters button to filter data and apply filter rules.
To add more than one filter to a column, click on the green plus sign.
To delete an added filter, click on the red minus sign.
Select the gray arrow for additional filtering rules.
For more information, see Filters.
You can sort data by clicking on any of the headers. Click once for ascending results; click twice for descending results. In the example displayed, data has been sorted by Outstanding Balance (clicked once).
