Documentation for Administrators

Internal Account Receipts

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The Internal Account Receipts module can be used to create a receipt as a record and/or for a customer regarding any incoming payments or incoming revenue.

Creating/Editing Receipts

1. In the Accounts Receivable menu, click Internal Account Receipts.

Internal Account Receipts

2. Click the Create/Edit Receipts tab.

Internal Account Receipts

3. Select the Facility from the pull-down.

Internal Account Receipts

You cannot edit the Facility of a receipt that has been deposited unless the deposit is first voided. Note: This does not apply to allocations as districts may allocate receipts after the deposit has been made.

Start typing the name or facility number in the Filter text box for a quick search. Note: The Filter text box is available on all following pull-downs as well.

Internal Account Receipts

4. If the customer is already registered in the system, you can select them from the Customer pull-down. Making a customer selection will auto-populate the Customer Name field.

Internal Account Receipts

If it is a new customer that has not been registered and saved in the system, leave the Customer pull-down blank and type their name in the Customer Name field.

Internal Account Receipts

5. The Date defaults to the current date. To change the receipt date, click in the Date field and edit.

Internal Account Receipts

You can backdate the receipt date, but you cannot post date. The field will turn red letting you know there is an error.

6. Enter a Description if desired.

Internal Account Receipts

The Description can be as long or short as needed. To expand the box, click the two lines in the right corner and drag the box to a bigger size. This feature applies to any text box that has the two double lines in the right corner.

Internal Account Receipts

7. If the product purchased and being paid for is a standard product registered on the Product List, select it from the Product pull-down.

Internal Account Receipts

If a Product is selected from the pull-down, the Description will auto-populate with data entered on the Product List--this will delete anything written in the Description field previously.

Internal Account Receipts

The products listed in the Product pull-down populate from the Internal Account Product List and/or the Product List (depending on settings). Both of these screens can be found from the Accounts Receivable menu.

8. If an invoice was previously created that you’d like to attach to the receipt, select it from the Invoices pull-down. If the Amount was not already populated, it will automatically populate now based on the invoice.

Internal Account Receipts

The Invoices displayed in the pull-down are dependent on the Customer selected. The invoice would have to be tied to a specific customer when creating the initial invoice. If there haven’t been any invoices tied to the selected customer, then you will not see the invoice listed here.

9. If a product was not pulled in or an invoice was not attached, you can enter the Amount for the receipt.

Internal Account Receipts

The option to edit the Amount field when tied to a product or invoice is dependent on the district.

You cannot edit the Amount of a receipt that has been deposited unless the deposit is first voided. Note: This does not apply to allocations as districts may allocate receipts after the deposit has been made.

10. Select the Type of payment being made: Cash, Check, EFT, Other, etc. Some districts may have more or less options here; it is dependent on district settings.

Internal Account Receipts

If the customer is using a debit/credit card for payment, you will need to use your own debit/credit software to process the payment. If you are using Point of Sale (POS) with Focus, the transaction, including the receipt, will all be generated via POS.

11. If the payment Type is a Check, you can utilize the Reference Number by entering the check number. Otherwise, the Reference Number section can be used for any additional payment information.

12. The last column is the EFT Bank column, which will remain inactive (grayed out) unless EFT is selected as the payment Type. If EFT is selected as the method of payment, you will have a pull-down of all your banks. Select the bank to which you would like to receive the funds. Note: EFT receipts are automatically deposited by the system.

Internal Account Receipts

13. Once all selections have been made and all information has been entered, click in any of the text fields and press Enter to save the receipt line.

Internal Account Receipts

You will know the data has saved because the line will turn blue and a red minus sign will appear; this serves as a delete button. Click the red minus sign to delete the line of data. You will also notice a View and a Files & Comments button appear.

14. Click the View button to add additional information like the accounting strip.

Internal Account Receipts

If the receipt is being created from an attached invoices, you will see the Current Invoices displayed with the Invoices section.

Internal Account Receipts

a. Enter the Receipt Amount in the provided text box.

b. Select the Debit and Credit account from the corresponding pull-downs, as needed.

c. Edit the Journal Date, as needed.

d. Add any Files and/or Comments.

e. Click Post to post the receipt when complete.

If the receipt is being created from an attached product or is not linked to a product or invoice, you will see the Internal Allocations section.

Internal Account Receipts

a. Select the applicable elements from the corresponding pull-downs to add internal allocations. Press the Enter key to save the allocation once selections have been made.

b. Edit the Amount, as needed.

c. Edit the Journal Date, as needed.

d. Add any Files and/or Comments.

e. Click Post to post the receipt when complete.

15. From the Create/Edit Receipts tab, click Files & Comments to add additional information to the receipt. Files and Comments can also be added upon clicking View and reviewing the receipt via the Current Receipt tab.

Internal Account Receipts

a. As indicated in the Files section, drag files directly into the box to attach documents or click the Select button to browse for files. Click the Scan File button for direct scanning; this will prompt you to download Dynamsoft. This is a one-time download that allows you to attach files directly from your scanner. In doing so, you will bypass saving the file to your computer first.

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b. To add a comment, type the comment in the text box. Then, click Post. The comments left here are for internal use only, meaning only other staff members will have access. Comments will not print on the receipt or be viewable by the customer in any way.

Internal Account Receipts

Once a comment is posted, it cannot be deleted or edited.

16. From the Create/Edit Receipts tab, click Print to print the receipt.

Receipts
Customer Credit

1. In the Accounts Receivable menu, click Internal Account Receipts.

Internal Account Receipts

The Create/Edit Receipts tab is selected by default.

Receipts

2. Select the applicable fiscal year from the pull-down. The pull-down defaults to the current fiscal year.

Receipts

3. Enter all applicable receipt information as described in Creating/Editing Receipts.

Internal Account Receipts

4. Once the line of data is committed, click View to open the receipt.

Internal Account Receipts

5. Enter the Receipt Amount in the provided text box.

If the customer is paying more than is Outstanding, a negative New Balance displays.

Internal Account Receipts

6. Upon posting the receipt, you have the option to refund the negative amount to the customer or to select the check box to Apply as Credit.

7. Click Finalize.

Internal Account Receipts

Once the receipt is posted and approved, if the amount was applied as credit, you can view the customer credit on the Point of Sale screen and the Customer Credit Management screen.

Point of Sale

Once the receipt is posted and approved, an AR Refund [Date] invoice batch is automatically created via Purchasing/Accounts Payable > Internal Account Invoices > Batches tab if the customer was given the refund and a credit was not applied to their account.

Internal Account Invoices

8. Click Review/Post.

9. Click the Invoice link from the Batch Review tab.

Internal Account Invoices

10. Enter the Invoice Date, select the applicable accounting strip elements from the corresponding pull-downs, such as Fund, Internal Account, etc.

11. Click Submit.

Internal Account Invoices

12. Click Review/Post again.

Internal Account Invoices

13. Click Post.

Internal Account Invoices
Importing Receipts and Allocations

The Import feature allows users to import data from a CSV file in order to quickly create receipts and/or add allocations.

1. In the Accounts Receivable menu, click Internal Account Receipts.

Internal Account Receipts

2. Select the applicable fiscal year from the pull-down. The pull-down defaults to the current fiscal year.

Internal Account Receipts

3. From the Create/Edit Receipts tab, click Import to add receipts already created in a CSV file.

Internal Account Receipts

To quickly create a CSV document with the appropriate headers for which you will be using to keep information, click the Excel (CSV) icon in the Export section to download the table to your computer.

4. Select the CSV file from your computer that contains the data to be imported. Click Open.

5. From the Import CSV pop-up window, review the automated header selections in each column pull-down to ensure the correct information is pulling into the applicable column. When all column headers have been matched, click Import CSV.

Internal Account Receipts

6. Imported information automatically pulls into the applicable fields.

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7. From the Create/Edit Receipts tab, click View.

Internal Account Receipts

8. From the Current Receipt tab, you can also import allocations. Click Import and follow the previous steps.

Internal Account Receipts
Posting Multiple Receipts

1. In the Accounts Receivable menu, click Internal Account Receipts.

Internal Account Receipts

2. Click the Create/Edit Receipts tab.

Internal Account Receipts

3. Select the applicable fiscal year from the pull-down. The pull-down defaults to the current fiscal year.

Internal Account Receipts

Review the information submitted upon creating the receipt to be sure it is correct.

Internal Account Receipts

4. Click View to review and edit receipt details, such as the Journal Date, before posting the receipt. See Posting an Individual Receipt for details.

Internal Account Receipts

a. From the Current Receipt tab, click the Create/Edit Receipts tab to navigate back in order to post multiple receipts.

Internal Account Receipts

5. Select the check boxes to post the applicable receipts.

Internal Account Receipts

To select all receipts for posting, click the Check All link. Clicking this header will automatically select everything listed.

Internal Account Receipts

6. Click Post Selected.

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Note that you still have the option to edit all information for any receipts before they are posted.

Posting an Individual Receipt

1. In the Accounts Receivable menu, click Internal Account Receipts.

Internal Account Receipts

The Create/Edit Receipts tab is selected by default.

Internal Account Receipts

2. Select the applicable fiscal year from the pull-down. The pull-down defaults to the current fiscal year.

Internal Account Receipts

3. Review the information submitted upon creating the receipt to be sure it is correct. From this screen, you can review the Customer, Customer Name, Date, Description, Product, linked Invoices, the Amount, the Type of payment, the Reference Number, and EFT Bank (if applicable).

Internal Account Receipts

4. Click View to open the applicable receipt.

Internal Account Receipts

If the receipt is being created from an attached invoices, you will see the Current Invoices displayed with the Invoices section.

Internal Account Receipts

a. Enter the Receipt Amount in the provided text box.

b. Select the Debit and Credit account from the corresponding pull-downs, as needed.

c. Add any Files and/or Comments.

If the receipt is being created from an attached product or is not linked to a product or invoice, you will see the Internal Allocations section.

Internal Account Receipts

a. Select the applicable elements from the corresponding pull-downs to add allocations. Press the Enter key to save the allocation once selections have been made.

b. Edit the Amount, as needed.

c. Add any Files and/or Comments.

5. Edit the Journal Date, as needed. This gives you the ability to choose when the actual transaction will be posted and affect your accounts.

6. Click Post to finalize the receipt. Posting is also available from the Create/Edit Receipts tab.

Note that you still have the option to edit all information for any receipts before they are posted. To edit information, navigate back to the Create/Edit Receipts tab.

7. To post a receipt or multiple receipts, click the Create/Edit Receipts tab.

Internal Account Receipts
Receipt History

1. In the Accounts Receivable menu, click Internal Account Receipts.

Internal Account Receipts

2. To view posted receipts, click on the Receipt History tab.

Internal Account Receipts

On this screen, you will see all of your submitted receipts, unless granted with other permissions, in which you may see yours as well as receipts posted by other users in the district.

Internal Account Receipts

3. By default, this screen will show you the 100 most recent receipts submitted. Click View All Receipts to see everything (100+ receipts).

Internal Account Receipts

a. To revert back to original data, click View Recent 100 Receipts.

Internal Account Receipts

Regardless of the amount of records displayed, you will see the same information for each receipt displayed: Customer, Created By, Date, Description, Type (of payment), Product, Amount, Reference Number, Receipt # (number), Voided, attached Invoices, and the approval Status (if an approval flow is set up by the district).

A Receipt # (number) is only assigned after the receipt has been posted.

Once a receipt has been voided, you will see the date it was Voided in this column.

Internal Account Receipts

4. Hover over the approval Status with the mouse to view the assigned approval chain responsible for reviewing and approving your receipt.

Internal Account Receipts

Users who a part of the approval chain can choose to approve or deny your request, as well as send it back to you with a comment. If a user sends it back to you, the receipt will display on the Create/Edit Receipts tab again and be removed from the Receipt History tab. You will also see the comment made in the Comments section upon viewing the receipt from the Current receipt tab.

Internal Account Receipts

5. To void or view a posted receipt, click the View button.

Internal Account Receipts

Depending on the district, different information may display here. In the image shown, you see general receipt information, and a section titled Internal Allocations. You will also see the Journal Date, Receipt Total, and may see the Allocations Total. At the bottom of the listed total(s), you will see the Void button.

Internal Account Receipts

Note that Files and Comments can be added even after the receipt has been posted.

6. To void a receipt, click the Void button.

Clicking Void generates a pop-up window for additional information.

a. Enter a Void Description to explain the reason for the voided receipt.

b. Enter a Void Journal Date stating when you want the actual void posted to your account(s).

You may or may not be able to void receipts. This is dependent on three things:

  1. The district must enable voids.
  2. You must have the profile permissions to void transactions.
  3. The funds tied to the receipt cannot already be deposited into a bank account. If this is the case, you will have to void the deposit first.

7. Click the Receipt History tab to continuing viewing posted receipts and/or voided receipts.

8. To print a receipt, click the Print button.

Internal Account Receipts

a. Clicking Print generates a pop-up print preview screen. To print, click the printer icon located in the upper right corner of the screen. Click the down arrow to download the file to your computer.

Internal Account Receipts
Pending Approval

If you are a part of the Receipts approval chain and responsible for reviewing and approving or denying submissions, the Pending Approval tab displays with receipts awaiting approval.

1. In the Accounts Receivable menu, click Internal Account Receipts.

Internal Account Receipts

2. To view requests applicable in a different year than the default fiscal year, select the year from the pull-down.

Internal Account Receipts

3. Click the Pending Approval tab.

The Pending Approval tab displays the following information: Customer, Created By, Date, Description, Type of payment, Product, Amount, Reference Number, Receipt #, Voided date, attached Invoices, the approval Status, and the View, Print, and Send Back to Originator buttons.

4. Hover over the approval Status with the mouse to display the Approval Chain set up by the district. The Approval Chain displays the user(s) responsible for reviewing and approving the receipt. You should see your name displayed here.

Internal Account Receipts

A green check mark indicates an Approved status.

An hourglass indicates a Pending status.

5. Click View to view the receipt via the Current Receipt tab.

Internal Account Receipts

a. Upon viewing receipts, with the appropriate profile permissions, you can edit the receipt. Changes made will apply when clicking Post.

6. Click Approve to approve the receipt.

Internal Account Receipts

Since receipts can be deposited prior to being posted to the ledger, there isn't an option to deny the request.

7. Click Send Back to Originator to create a comment for the user who posted the receipt in order for corrections to be made and the receipt reposted.

Internal Account Receipts

a. Enter your comment in the provided text box and click Send.

Receipts

Once the comment is sent, the receipt displays as a draft on the Create/Edit Receipts tab, and your comment displays in the Comments section upon the user viewing the receipt from the Current Receipt tab.

Internal Account Receipts

8. The Show only my pending check box is selected by default, which ensures only your pending receipts display. Clear the selection to display pending receipts for all users; i.e. other users part of the approval chain.

Internal Account Receipts
Additional Features

Click Filters to breakdown data.

Internal Account Receipts

a. To add more than one filter to a column, click the green plus sign.

b. To delete an additional filter, click the red minus sign.

c. For additional filtering options, click the gray arrow for a filter pull-down.

See Filters for more information.

You can also sort data by clicking on any of the headers that contain the black double arrows. Click once for ascending results; click twice for descending results.

Internal Account Receipts

To navigate through the listed pages, click the Prev and Next buttons. To jump to a specific numbered page, type the number in the page text box and press Enter. Note: This option will not display if all data can be shown on one page.

Internal Account Receipts

Click the Excel icon in the Export section to export the data to an Excel spreadsheet.

To print the report, click the Printer icon in the Export section as shown in the image above. Depending on browser settings, this will generate a print preview where you will have the ability to change the layout, print two-sided, etc.

Internal Account Receipts

At any point while on the Internal Account Receipts screen, you will have the ability to search for receipts by using the Look up Receipt # feature at the top of the screen.

Internal Account Receipts
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