Refund Report

The Refund Report includes all refund types including reinvoiced and non-reinvoiced refunds; the report allows users to review data when reconciling Point of Sale (POS) refunds.

The Refund Report

1. From the Accounts Receivables menu, click Refund Report.

2. Before running the report, be sure the correct fiscal year is selected from the pull-down. The year defaults to the current year.

3. To generate the refund report, start by setting the report criteria.

4. Select the Voided check box to pull refunds that have been voided.

5. Select the Internal Accounts check box to pull refunds that pertain to internal accounts only.

6. Select the Reinvoiced check box or the Non-Reinvoiced check box to pull refunds that have or have not been reinvoiced to the customer.

7. To pull refunds performed over a specific time frame, enter a start and an end date in the Date Range text boxes.

8. To limit the report to specific types of refunds, select the type from the Refund Type pull-down.

9. To pull refunds performed for a specific Amount of money, enter the amount in the provided text box.

10. Once all report criteria has been set, click the Run Report button.

Once generated, the refund report displays the following columns: Type, Date, Amount, Trx # (Transaction Number), Invoice #, Receipt #, and Receipt Customer.

The columns displayed are included in the report; however, if you find specific columns unnecessary, you can remove columns by clicking Toggle Columns. To hide a column from the report, clear the selected check box. To include the column, select the check box.

If a column has been hidden from the report, upon navigating away from the screen, the column will remain hidden until the check box is selected via Toggle Columns.

The Page Totals and Grand Totals are listed at the bottom of the report.

The Page Total displays the total for the Amount column. In this case, there are multiple pages; therefore, the page total displays the total for Page 2.

The Grand Total displays the total for the entire report for Amount column. This amount will be the same regardless of the page selected, as it is the grand total.

Note: These totals change based on any applied filters to the data. For more information on using Filters, see Additional Features.

Additional Features

Use the Filter text box located in select pull-down to quickly find a selection. Begin typing the name or number of the data in question to pull it to the beginning of the list.

Click the Check all visible link to select all options in the pull-down. Click Clear selected to remove any selections made in the pull-down.

If there are multiple pages of data, click the Prev and Next buttons to sift through pages. You can also enter a number in the Page text box to jump to a page.

Click the Excel icon in the Export section to export the table of data to an Excel spreadsheet, which can then be saved to your computer.

Click the Printer icon to print the table of data.

Click the Filters button to filter data and apply filter rules.

a. To add more than one filter to a column, click on the green plus sign.

b. To delete an added filter, click on the red minus sign.

c. Select the gray arrow for additional filtering rules.

For more information on how to use the Filters feature, see the Filters document.

You can also sort data by clicking on any of the headers. Click once for ascending results; click twice for descending results.