Documentation for Administrators

Student Info: Communication

Updated on

The Student Info Communication reports contains the following reports:

Student: The Communication Student Report displays all communications directly to and from a select student.

District: The Communication District Report displays communications at the district level that are relevant to the selected student.

Attendance: The Communication Attendance Report displays communications specifically based on attendance-related communications for the selected student.

Communication Student Report

The Communication Student Report displays all communications directly to and from a select student.

1. In the Students menu, click Student Info.

Portal

2. On the Search Screen, enter search criteria to locate the student and click Search.

Student Info

3. In the search results, click the student's name.

Student Info

4. Click the Communication tab.

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5. The screen defaults to the Student report.

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6. To filter the report, enter the Start Date, Start Time, End Date, and/or End Time in the provided text boxes.

7. Click Search.

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The Student report displays the Sent Time, Type of message, School, Message, who sent the message in the From column, Recipient Type, who received the message in the To column, the Subject, if the message was sent as Secure, if the message was Flagged by a Teacher of Admin Flagged, and if a Referral was created as a result of the message and flag.

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The Flagged message check mark displays if the message was flagged from the Communication screen by a teacher.

The Admin Flagged message check mark displays if the message was flagged from the Communication screen by an administrative user and a referral was added. Once a referral is added, the admin flag is locked and cannot be changed. However, if a message was flagged from this report, the Admin Flagged check box displays as selected until a referral is added.

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8. Click the From name to view User Info or Student Info.

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9. Click To to view all recipients' information in a pop-up window; this is helpful when there are multiple recipients so you can view each recipients that received the message.

The Recipients pop-up window displays Last Update, Status, Type, Name, Destination, Regarding Student, Message, Expiration, and Error.

a. Click the Name to view User Info.

b. Click the Regarding Student to open Student Info.

c. Click the Message to view the entire message in a message content pop-up window.

i. Click the white X to close the message content pop-up window.

Communication Reports

d. Click the modal icon to view the row of data in a pop-up.

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i. Click the arrows to navigate to the previous and next entries in the table.

ii. Click Close to close the pop-up window.

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e. Click the white X to close the pop-up window.

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10a. Click the Message to view the entire message in a message content pop-up window.

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a. Click the white X to close the message content pop-up window.

10b. Click Play Audio to listen to the Phone Call sent out.

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The message starts playing automatically.

a. Click Pause and Play to start and stop the message.

b. Click the Volume button to change the level of the volume.

c. Click the three dots for additional options, including Download to download the message to your computer and Playback speed, which allows you to alter to speed at which the message is played.

d. Click the white X to close the Message Audio pop-up window.

Communication Reports

10c. Upon clicking the Message for Polls, the details of the poll display including the questions and responses in a bar graph or pie chart as well as the Closing date and time. Responses are also displayed by Name and Response.

a. Click the arrows to view other questions in the poll.

b. Click the Bar Graph or Pie Chart icon to observe results presented in alternative visual formats.

c. Hover over the bars or pie pieces for percentage details.

d. Click the white X to close the pop-up window.

See Polls for details.

10d. Upon clicking the Message for Sign Up sheets, the details of the sign up display including the questions and responses as well as the Closing date and time. Responses are also displayed by Name and Response.

Communication Reports

a. Click the arrows to view other questions in the sign up sheet.

b. Click the white X to close the pop-up window.

See Sign Ups for details.

11. Select the Admin Flagged check box to flag the message upon reviewing the message from this report. All other messages already flagged from this report by you or other administrative users display as selected. If the message was already flagged and a referral was already added, a check mark displays that cannot be removed.

If a message is flagged by a teacher, administrative users cannot flag the message; i.e. the Admin Flagged check box doesn't display.

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12. If a message was flagged by a teacher, but a referral was not added, you can click + Add to add a referral. If you or another administrative user selected the Admin Flagged check box, you can also click + Add to add a referral.

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The + Add button only displays when a message from a student is flagged. All messages from different types of users can be flagged as well, but the + Add button doesn't display because a referral is not applicable.

a. In the pop-up window, select the applicable options and follow the steps for adding a referral to complete the process. Then, click Save. See Add Referral for details.

Communication Reports

13. If a referral was created as a result of being flagged, click View to review the referral from the Referrals screen.

Communication District Report

The Communication District Report displays communications at the district level that are relevant to the selected student. This report contains messages that were generated utilizing the Send as District feature in Communication.

1. In the Students menu, click Student Info.

Portal

2. On the Search Screen, enter search criteria to locate the student and click Search.

Student Info

3. In the search results, click the student's name.

Student Info

4. Click the Communication tab.

5. Click the District tab.

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6. To filter the report, enter the Start Date, Start Time, End Date, and/or End Time in the provided text boxes.

7. Click Search.

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The District report displays the Sent Time, Type of message, From, Recipient Type, School, Subject, and Message.

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8a. Click the Message to view the entire message in a message content pop-up window.

a. Click the white X to close the message content pop-up window.

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8b. Upon clicking the Message for Polls, the details of the poll display including the questions and responses in a bar graph or pie chart as well as the Closing date and time. Responses are also displayed by Name and Response.

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a. Click the arrows to view other questions in the poll.

b. Click the Bar Graph or Pie Chart icon to observe results presented in alternative visual formats.

c. Hover over the bars or pie pieces for percentage details.

d. Click the white X to close the pop-up window.

See Polls for details.

8c. Upon clicking the Message for Sign Up sheets, the details of the sign up display including the questions and responses as well as the Closing date and time. Responses are also displayed by Name and Response.

a. Click the arrows to view other questions in the sign up sheet.

b. Click the white X to close the pop-up window.

See Sign Ups for details.

9. Click the modal icon to view the row of data in a pop-up.

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a. Click the arrows to navigate to the previous and next entries in the table.

b. Click Close to close the pop-up window.

Communication Attendance Report

The Communication Attendance Report displays communications specifically based on attendance-related communications for the selected student. The information displayed in this report is based on the attendance-based messages set up via Communication > Settings > Attendance.

1. In the Students menu, click Student Info.

Portal

2. On the Search Screen, enter search criteria to locate the student and click Search.

Student Info

3. In the search results, click the student's name.

Student Info

4. Click the Communication tab.

5. Click the Attendance tab.

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6. To filter the report, enter the Start Date, Start Time, End Date, and/or End Time in the provided text boxes.

7. Click Search.

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The Attendance report displays the Sent Time, Type, School, Subject, and Message.

8. Click the Message to view the entire message in a message content pop-up window.

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a. Click the white X to close the message content pop-up window.

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9. Click the modal icon to view the row of data in a pop-up.

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a. Click the arrows to navigate to the previous and next entries in the table.

b. Click Close to close the pop-up window.

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