Automated Cron Messages

The Automated Cron Messages screen is used to send the output of a query and/or a static message to a user or group of users. The recipients can be defined using a query, can be selected based on profile, or can be selected individually. The messages are sent at the scheduled days and times in the Messenger.

The scheduled jobs "Automated Emails" and "Focus Chat Alerts" must be enabled in Setup > Scheduled Jobs in order for the automated cron messages to run. The messages are sent via the Messenger. If users do not read the messages in the Messenger, they are sent via email. If a district does not have Messenger or Messenger is disabled for a profile, the message is sent via email.

Adding an Automated Cron Message

1. In the Setup menu, click Automated Cron Messages.

Any existing automated cron messages are listed.

2. In the blank row at the bottom of the screen, enter a Title, which will be the title of the message.

3. To display a custom subject line instead of the default "Focus System Message," enter the Subject Line.

Messages sent via Automated Cron Messages have the subject "Focus System Message," unless a Subject Line is entered. When a message is sent that is both a static message and a query, the title of message displays above the query results, followed by the static message that was entered. When a message is sent that is only a query, the title of the message displays above the query results. When a message is sent that is only a static message, the title of the message displays above the static message.

4. To define the recipients of the message using a query, enter the query in the By Query field. The query should define recipients based on staff IDs, usernames, or email addresses.

5. To define the recipients of the message by profile, select the profile(s) in the By Profiles pull-down. One or multiple profiles can be selected.

6. To define the recipients of the message by individual user, select the user(s) in the Static Users pull-down. One or multiple users can be selected.

7. If you want to send a static message, enter the Message text.

8. If you want to include the results of a query in the message, enter the Query.

Data in the Email Recipients query can be passed to the Email Content query. For example, the Email Content query can reference the user/staff ID from the Email Recipients query. 

9. Select the Send Emails with 0 results check box if you would like to send a message to the recipients even when the query generates zero results.

10. Select the Weekdays check boxes to indicate the days the message should be sent.

11. Use the Time pull-downs to indicate the time when the message should be sent.

12. Select the Enabled check box to enable the message to be sent.

13. Press Enter to add the row.

The row turns yellow to indicate changes have been made. You must click Save to finish adding the automated message.

14. Click Save at the top of the screen.

Editing an Automated Cron Message

1. In the Setup menu, click Automated Cron Messages.

2. Locate the message to edit in the list.

3. Make the desired changes to any of the fields.

The field turns yellow to indicate changes have been made.

3. Click Save at the top of the screen.

Deleting an Automated Cron Message

1. In the Setup menu, click Automated Cron Messages.

2. Locate the message to delete in the list.

3. Click the red minus sign to the left of the Title.

4. In the confirmation message, click OK.

The row is grayed out to indicate the row was deleted. You must click Save to complete deletion.

5. Click Save at the top of the screen.

Receiving an Automated Cron Message in the Messenger

Automated cron messages are received via the Messenger. You will receive a Portal alert when you receive a message. Depending on your Messenger preferences, you may also receive an email when you have a message in the Messenger.

1. On the Portal in the Alerts block, click the Focus System Message alert.

The Messenger opens at the bottom of the screen, with "Focus System Message" and the title of the message displayed.

2. Click the message to view the contents.

The message contents are displayed.

3. Click the X to close the message.